OUTSOURCED CUSTOMER SERVICE AND SALES
Explore All Inbound Call Center Services
Specialty Answering Service offers comprehensive inbound services that can help maximize customer satisfaction, increase profits, and help free up your time to focus more on your business’s core competencies.
Business Call Screening Services
24/7 Customer Service Outsourcing
Direct Response Call Center
Order Processing Services
Help Desk Call Center Services
Email Response Services
How many times have you sorted through your emails, just to refresh your page to a whole new batch to go through? Reading, queuing, and responding to emails is incredibly time consuming. Our email response services can help by acting on specific types of emails you receive according to whatever escalation procedures you need us to follow. We’ve got your back.
Emergency Call Center
As medical professionals, HVAC technicians, and property managers can attest to, there’s never a convenient time for an emergency to happen. That’s why outsourcing calls to our emergency call center is so important. We can help field calls to see what constitutes an emergency, what doesn’t, and follow your on-call protocol to make sure real emergencies are being handled quickly and efficiently.
Seminar, Conference, & Event Registration Services
Planning an event is stressful. From choosing a venue and sending out invites, to mastering your presentation and coordinating all the behind-the-scenes magic, it’s impossible to do everything on your own. Our seminar, conference & event registration services can handle event registration calls while you’re in the midst of planning frenzy. We can answer questions, confirm reservations, and even process payments to secure guests’ seats. So sit back and (try to) relax. We’ve got it covered.
Live Chat Outsourcing
While some customers will call, more are turning to live chat to engage with a customer support representative. Live chat is great for the customers who want a quick answer, but do not wish to speak to someone over the phone. Euro Data Tech’s live chat outsourcing service can assist your callers via live chat by answering questions, creating support tickets, scheduling appointments, and more! And, if they want to speak to you, we can answer your phone too.
